The company needs to ensure that all affected customers are aware of the recall and the risk associated with continued use of the product. Future Motion’s Responsibility Towards Affected CustomersĪs the manufacturer of the Onewheel electric skateboards, Future Motion is legally and ethically obliged to take immediate and effective action for their customer’s safety.

To further instill responsible riding practices, Future Motion is encouraging all riders to use appropriate protective gear, including helmets, to minimize the risk of severe harm. However, Future Motion is offering a $100 store credit to owners of these models upon their board’s disposal, motivating users to make the transition towards safer, updated models. Unfortunately, the original Onewheel and Onewheel+ models will not receive this feature due to their older technology. This feature, made available through a firmware update, sends a tactile and audible warning to the rider when the board reaches its limits or when it is in a low battery or error state, thereby potentially averting the risk of imbalances and subsequent falls. Consumer Product Safety Commission (CPSC) in the recall, the company is implementing product improvements to prevent future incidents.įirstly, the company has developed a safety alert feature, “the Haptic Buzz”. Actions Taken by Future Motion to Address the Situationįuture Motion is undertaking a comprehensive action plan to rectify the issues. Through public communications, Future Motion has emphasized its priority is the well-being of users, reaffirming commitment to address the reported alarming issues and to prevent similar issues in the future. Recognizing that the correct functioning of the Onewheel electric skateboards directly impacts the safety of users, the company has taken full responsibility for the technical problems faced. In response to the significant recall, Future Motion has promptly acknowledged the serious safety concerns. Especially if it can be proven that Future Motion was aware of the defect and failed to respond appropriately and promptly, they could be held liable for damages. Indeed, given the grave injuries and fatalities related to its product, the company may face potential lawsuits. Future Motion could thus face financial consequences for this recall, particularly if lawsuits arise. In some cases, they may also be responsible for costs related to the recall, like refunds, repairs, and replacements. Manufacturers who fail to adequately respond to safety concerns can face punitive damages, regulatory fines, and criminal charges. Therefore, Future Motion’s voluntary recall is a step toward complying with these laws and avoiding potential legal issues. Failure to initiate a recall under such circumstances can lead to severe legal consequences and even criminal charges for the manufacturer. Product recalls are legally mandated when a product is found to be dangerous or potentially harmful to consumers. Examination of Legal Aspects of the Recall In light of the recall, the company urges all riders to wear protective gear, including helmets, to ensure safety. However, the original Onewheel and Onewheel+ boards will not receive this feature but owners will receive a $100 store credit upon disposal of their board.įuture Motion has sold these models online and at independent retailers from January 2014 through September 2021.

This update sends a tactile and audible warning to the rider when the board is nearing its limits, or when in a low battery or error state. All Onewheel owners have been advised to cease using their boards immediately, pending suitable remedial actions.įuture Motion has recognized these problems and is implementing a safety alert feature, “the Haptic Buzz”, through a firmware update.

The reported deaths were due to head trauma, with at least three instances where the rider was not wearing a helmet. This incorrect balancing has resulted in severe injuries such as paralysis, traumatic brain injury, fractures, and damage to ligaments. The recall action was triggered after Future Motion received complaints indicating that the boards stopped balancing riders correctly. Consumer Product Safety Commission (CPSC), comes after four reported deaths between 20, with multiple serious injuries also being attributed to the product. The recall, conducted in conjunction with the U.S. This significant action includes all 300,000 units sold in the United States. The manufacturer of Onewheel electric skateboards, Future Motion, has initiated a recall of all models due to serious safety concerns. Overview of the Onewheel Electric Skateboards Recall

In motion one wheel